For our Terms & Conditions, click here.
1.1. The competitions that we run through our website (yoller.com), our mobile application and any other means are subject to the following terms and conditions (the “Competition Terms”).
1.2. These Competition Terms are supplemental to and should be read in conjunction with any specific entry instructions or terms applying to the specific competition you (the competition entrant) are entering (the “Specific Competition Terms”).
1.3. Unless otherwise expressly excluded by the Specific Competition Terms, these Terms apply to all competitions run by Yoller Ltd a company registered in England and Wales with registered company number 10053401 and registered address Larch House, Parklands Business Park, Denmead, Hampshire, United Kingdom PO7 6XP (the “Promoter” “we”, “us”).
1.4. We will not accept responsibility for competition entries that are lost, mislaid, damaged or delayed in transit, regardless of cause, including, for example, as a result of any postal failure, equipment failure, software failure, technical malfunction, systems, satellite, network, server, computer hardware or software failure of any kind including (without limitation) those which may restrict or delay the sending or receipt of an entry.; or proof of posting or transmission as proof of receipt of entry to the competition.
1.5. By submitting a competition entry, you are agreeing to be bound by these Competition Terms and the Specific Competition Terms as applicable.
1.6. By entering your email address to our Newsletter mailing list, you agree to receiving the Yoller Newsletter and will be automatically be entered into our competition(s). You can opt out of receiving the newsletter and being entered into our competition(s) at any time. For help with entries, please see yoller.com or contact email@example.com. Please see yoller.com/terms-and-conditions/competition for a copy of these Competition Terms.
2.1. The competition is open to all residents in the UK aged 18 years or over, except: (a) employees of the Promoter or its holding or subsidiary companies; (b) employees of agents or suppliers of the Promoter or its holding or subsidiary companies, who are professionally connected with the competition or its administration; or members of the immediate families or households of (a) and (b) above.
2.1.1. In entering the competition, you confirm that you are eligible to do so and eligible to claim any prize you may win.
2.1.2. In entering the competition, you warrant that all the information you submit is correct, not obscene or offensive or otherwise in breach of any third party rights.
2.1.3. We have the right at any time to require entrants to provide proof of identity as evidence of eligibility to participate.
2.2. We will not accept competition entries that are: automatically generated by computer; completed by third parties or in bulk; illegible, have been altered, reconstructed, forged or tampered with; photocopies and not originals; or incomplete.
2.3. There is a limit of one entry per person. Entries on behalf of another person will not be accepted and joint submissions are not allowed.
2.3.1. We reserve all rights to disqualify you at our discretion if your conduct is contrary to the spirit or intention of the prize competition.
2.3.2. Competition entries cannot be returned.
3.1. Competition prizes will vary. Please see the Specific Competition Terms which apply to the competition you are entering for details of the prize.
3.2. Unless expressly stated within the Specific Competition Terms, prizes do not include travel insurance, the cost of travel to / from the venue, transfers to and from airports or stations, food and drink, spending money, tax or personal expenses. Any other costs incurred in addition to those set out above and that are incidental to the fulfilment of the prize are the responsibility of the winner(s).
3.3. You will be responsible for ensuring that you and any person sharing the prize with you are available on any specific date(s) required in order to receive the prize.
3.4. Prizes are subject to availability. There is no cash alternative for the prize.
3.5. If we run a competition or offer with an external supplier where that external supplier is responsible for the provision of the offer or prizes then we will not be responsible for the accuracy of any prize descriptions supplied by the supplier or have any liability for the provision of those offers or prizes. We accept no responsibility for any action or inaction of the supplier, cancellation of any prize, or rescheduling of any prize which results in the winner’s inability to attend a prize event.
3.6. We reserve the right to cancel or replace the prize with an alternative prize of equal value at our discretion.
3.6. The prize is not negotiable or transferable.
4.1. The competition winner(s) will be selected at random from all qualifying entries. The winner selection will be final.
4.2. We will contact the winner within 4 weeks of the close date, using the telephone number or email address provided with the competition entry to notify them that they have won (the “Notification”).
4.3. Our decision in selecting the winner is final and no correspondence or discussion will be entered into.
5.1. If you are the winner of the prize, you will have 24 hours from Notification to claim the prize via making contact with us firstname.lastname@example.org or any other email as notified to the winner. If you do not claim the prize within this time period, your claim will become invalid.
5.2. The prize may not be claimed by a third party on your behalf.
5.3. We will make reasonable efforts to contact the winner. If for any reason the winner cannot be contacted, is not available on the specified date, is unable to accept the prize, or has not claimed their prize within 24 hours of the Notification date, we reserve the right to award the prize to the next eligible entrant selected from the entries that were received before the Closing Date in accordance with these Competition Terms.
5.4. The winner, and any individuals participating in the prize with the winner may be required to provide government ID to demonstrate that they are over the age of 18 and / or sign a statement proving their eligibility/liability.
5.5. We do not accept any responsibility if you are not able to take up the prize.
6.1. Insofar as is permitted by law, Yoller Ltd, its agents and distributors will not in any circumstances be responsible or liable to compensate the winner (or any person participating in a prize along with the winner) or accept any liability for any loss, damage, personal injury or death occurring as a result of participation in a competition except where it is caused by the negligence of the Yoller Ltd, its agents or distributors or that of their employees. If we are liable to a participant for any reason (other than death or personal injury arising from our negligence) such liability shall be limited to £50 in aggregate. Your statutory rights are not affected.
7.1. All competition entries and any accompanying material submitted to us will become our property on receipt and will not be returned.
7.2. By submitting your competition entry and any accompanying material, you agree to: assign to us all your intellectual property rights with full title guarantee; and waive all moral rights, in and to your competition entry and otherwise arising in connection with your entry to which you may now or at any time in the future be entitled under the Copyright, Designs and Patents Act 1988 as amended from time to time and under all similar legislation from time to time in force anywhere in the world.
7.3. You agree that we may, but are not required to, make your entry available on our website yoller.com and our mobile application any other media, whether now known or invented in the future, and in connection with any publicity of the competition. You agree to grant us a non-exclusive, worldwide, irrevocable licence, for the full period of any intellectual property rights in the competition entry and any accompanying materials, to use, display, publish, transmit, copy, edit, alter, store, re-format and sub-licence the competition entry and any accompanying materials for such purposes.
8.1. We will comply with all applicable requirements of the Data Protection Legislation. For the purposes of this clause Data Protection Legislation means (i) unless and until the GDPR is no longer directly applicable in the UK, the General Data Protection Regulation ((EU) 2016/679) and any national implementing laws, regulations and secondary legislation, as amended or updated from time to time, in the UK and then (ii) any successor legislation to the GDPR or the Data Protection Act 1998.
8.3. By entering the competition and entering an email address to our Newsletter mailing list, you agree to receive the Yoller newsletter and that any personal information provided by you with the competition entry and newsletter sign up may be held and used only by us, our agents and suppliers to administer the competition and for direct marketing purposes.
8.4. You have the right at any time to ask us, or any third party, to stop processing your information for direct marketing purposes. If you wish to exercise this right, you should contact us by sending an email to email@example.com or contact the relevant third party using their given contact details, giving us or them enough information to identify you and deal with your request. Alternatively you can follow the unsubscribe instructions in emails or other communications you receive from us or them.
8.5. We reserve the right to pass any details of winners to third parties engaged to deliver prizes on our behalf or (as the case may be) any third party sponsors or suppliers. If you are the winner of the competition, you agree that we may use your name, image, social media handle and town or county of residence, and those of any individuals who participate in the prize with you, to announce the winner of this competition and for any other related promotional purposes.
8.6. You consent to us appointing a third-party processor of personal data. We shall remain fully liable for all acts or omissions of any third-party processor appointed by us pursuant to this clause.
9.1. If there is any reason to believe that there has been a breach of Competition Terms, we may, at our sole discretion, reserve the right to exclude you from participating in the competition. We reserve the right to hold void, suspend, cancel, or amend the prize and/or competition at any time and for any reason.
9.2. To the fullest extent permitted by law we do not make any express or implied warranties, representations or endorsements whatsoever with regard to the competition prizes or any information, service or product provided in connection with a competition.
9.3. These Competition Terms shall be governed by English law, and the parties submit to the non-exclusive jurisdiction of the courts of England and Wales.